Insurance and billing
PAK participates with many medical insurances, all of which are not listed below.
Please call us so we can discuss your particular insurance concerns.
To reach our billing department, call 570-288-6543, option 6.
Accepted insurance
Highmark (Most Blue’s Products)
Geisinger (Geisinger Health Plan)
Aetna
Cigna
UnitedHealthCare
Coventry/First Health
TriCare Standard
MultiPlan/PHCS
UPMC
CHIP Products
GHP Kids
UHC Kids
Highmark CHIP
UPMC CHIP
Medical Assistance Products
Access
GHP Family
Ameriheatlh Caritas
UPMC for YOU
Frequently asked questions
PAK takes most insurances including Highmark, GHP, UnitedHealthcare, Aetna, and Cigna. Please contact your insurance to be sure we are listed in your network or contact our office for more information.
Your co-pay amount is determined by your insurance compan,y and is often listed on your insurance card. Please contact your insurance for more information.
PLEASE NOTE: We are typically considerd a PCP office unless otherwise specified by your insurance. Co-pays are due at the time of service. Please be prepared to pay during your visit or you may be rescheduled.
You may have a deductible or co-insurance percentage that was applied to your charges-on top of or in lieu of your copay. Please contact your insurance for detailed claims processing information.
A “deductible” is a set dollar amount that you may pay out of pocket for some services to any provider before your insurance company will pay. A “co-insurance” is a percentage of a charge that you pay out of pocket. Please contact your insurance to see if you have a deductible and/or co-insurance that applies to your charges.
At PAK, we understand the importance of quality healthcare and we encourage all children to seek care no matter their insurance situation. We do require that all services are paid for in full at or before the time of service. Some services are eligible for discounts when paid in full at the time of service. Please contact the office for details.
PAK cannot quote benefits because we are not an insurance company and we do not administer benefits. Please contact your insurance company for more information about specific benefits.
In most cases yes. Please contact the office for details.
Can I pay my bill online, over the phone or in person? We accept the following methods of payment: cash, checks (personal and cashier), money orders, VISA and MasterCard. You may pay your bill via mail, in person, or over the phone with a credit card. Online payments are available through our website.
Our system does not generate statements for balances $4.99 or less. Those are considered “small balances” and will typically be collected from you at your next appointment.